SilverScript Medicare Customer Service
Call SilverScript Now
1-866-235-5660
TTY: 711
Hours: 24 hours a day, 7 days a week
All SilverScript Phone Numbers
Member Services
1-866-235-5660
Coverage and claims questions
Pharmacy / Refills
1-866-235-5660
Prescription questions
CVS Caremark Mail Order
1-800-875-0867
90-day mail order
New Enrollment
1-866-235-5660
Enroll in a SilverScript plan
💊 What is SilverScript?
SilverScript is a Medicare Part D prescription drug plan operated by CVS Caremark. It's a standalone drug plan — meaning you can pair it with Original Medicare or a Medicare Supplement (Medigap) plan.
What SilverScript Can Help With
- ✓ Check drug coverage and formulary
- ✓ Find medication costs at different pharmacies
- ✓ Set up mail-order prescriptions
- ✓ Request prior authorizations
- ✓ Check your coverage stage (deductible, donut hole)
- ✓ Find in-network pharmacies
- ✓ Request exceptions for non-formulary drugs
Before You Call
Have this information ready:
- • Your SilverScript member ID number
- • Your Medicare number
- • Medication names and dosages
- • Your pharmacy name (if asking about coverage)
Online Options
Frequently Asked Questions
Who owns SilverScript?
SilverScript is owned and operated by CVS Caremark (part of CVS Health). It's one of the largest Medicare Part D plans in the country.
Can I use any pharmacy with SilverScript?
SilverScript has a network of pharmacies including CVS, Walgreens, Walmart, and many independents. Check SilverScript.com or call 1-866-235-5660 to find in-network pharmacies.
What's the difference between SilverScript Choice and Plus?
SilverScript offers different plan tiers. Choice typically has lower premiums but higher copays, while Plus has higher premiums but lower costs at the pharmacy. Compare plans at SilverScript.com.