How to Log Into Medicare.gov
Logging into your Medicare.gov account allows you to securely view your coverage, compare Medicare Advantage and Part D plans, find network doctors, and manage all your vital Medicare benefits in one place.
Before Proceeding
Please make sure you have your Official Medicare Card, Date of Birth, and your current ZIP code handy before you start.
Step-by-Step Instructions
Go to Medicare.gov
Visit medicare.gov and click 'Log in' in the top right corner.
Link securely opens in a new tab
Enter Your Credentials
Enter your Medicare.gov username and password. If you use Login.gov or ID.me, select that option.
Complete Verification
You may need to verify your identity with a code sent to your phone or email.
Access Your Account
Once logged in, you can view your coverage, claims, and plan options.
Common Login Issues
Forgot your Password?
If you can't remember your password, go to the login page and click the "Forgot Password" link. You will need to answer security questions to reset it.
Account Locked?
Your account may lock after several failed attempts. It typically unlocks automatically after 30 minutes. Do not keep trying to guess.
Browser Errors (Bad Request)
If you see a blank page or an error, try clearing your browser cookies and cache, or opening a Private/Incognito browser window.
Customer Service Directory
If the online troubleshooting steps are not resolving your issue, you can speak directly to a Medicare representative.
Primary Helpline
Available 24/7
1-800-633-4227
TTY Support
For hearing impaired
1-877-486-2048
Infographic: Medicare.gov Portal Guide
Frequently Asked Questions
How do I create a Medicare.gov account?
Visit medicare.gov and click 'Create account.' You'll need your Medicare number, date of birth, and an email address. You can also sign up using Login.gov or ID.me.
Is Medicare.gov the same as MyMedicare?
Yes, Medicare.gov and MyMedicare.gov are the same portal. Both URLs take you to the official Medicare website.
What is my Medicare.gov username?
Your username is the email address or username you created when setting up your account. If you use Login.gov or ID.me, use those credentials instead.
Can I access Medicare.gov on my phone?
Yes, Medicare.gov works on smartphones and tablets. There's also a Medicare app available for iOS and Android.
Need Live Help?
Official Medicare Support is available 24/7.