Fix Medicare.gov Browser & Website Issues
🔧 Quick Fixes
- 1. Refresh the page (Ctrl+R or Cmd+R)
- 2. Clear your browser cache
- 3. Try a different browser
- 4. Disable browser extensions
Common Browser Problems
Medicare.gov won't load / shows error
Try these steps:
- Check if Medicare.gov is down (try DownDetector)
- Clear your browser cache (see instructions below)
- Try incognito/private browsing mode
- Disable VPN if you're using one
- Check your internet connection
Page looks broken or formatted incorrectly
- Clear cache and cookies
- Make sure JavaScript is enabled
- Update your browser to the latest version
- Try a different browser (Chrome, Firefox, Safari, Edge)
Login button doesn't work
- Disable ad blockers temporarily
- Disable browser extensions
- Try incognito/private mode
- Make sure pop-ups are allowed for Medicare.gov
Getting stuck on a blank screen
- Wait 30 seconds — the page may still be loading
- Check if JavaScript is enabled
- Try a different browser
- Clear all site data for Medicare.gov
How to Clear Browser Cache
Chrome
- 1. Press Ctrl+Shift+Delete (Cmd+Shift+Delete on Mac)
- 2. Select "All time"
- 3. Check "Cached images and files"
- 4. Click "Clear data"
Safari
- 1. Click Safari → Preferences
- 2. Go to Privacy tab
- 3. Click "Manage Website Data"
- 4. Search "medicare" and remove
Firefox
- 1. Press Ctrl+Shift+Delete (Cmd+Shift+Delete on Mac)
- 2. Select "Everything"
- 3. Check "Cache"
- 4. Click "Clear Now"
Edge
- 1. Press Ctrl+Shift+Delete
- 2. Select "All time"
- 3. Check "Cached images and files"
- 4. Click "Clear now"
Supported Browsers
Medicare.gov works best with these browsers (updated to latest version):
- Chrome
- Safari
- Firefox
- Edge
Internet Explorer is no longer supported.
📱 Try the Medicare App
If you're having browser issues, the Medicare app may work better:
- • Available for iOS (iPhone/iPad) and Android
- • Download from App Store or Google Play
- • Search "Medicare" or "What's Covered"