Humana Medicare Customer Service Number
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Call Humana Medicare Now
1-800-457-4708
TTY: 711
Hours: 8 AM – 8 PM local time, 7 days a week
October 1 – March 31: Extended hours available
All Humana Medicare Phone Numbers
Medicare Advantage Plans
1-800-457-4708
General plan questions
Humana Pharmacy
1-800-379-0092
Prescription orders & refills
Part D Drug Plans
1-800-706-0872
Standalone drug plan support
Sales & Enrollment
1-800-213-5286
New member enrollment
What Humana Can Help With
- ✓ Check claim status and billing questions
- ✓ Find in-network doctors and specialists
- ✓ Prescription drug coverage and costs
- ✓ Prior authorization status
- ✓ Benefits and coverage questions
- ✓ ID card replacement requests
- ✓ Appeal a coverage decision
Before You Call
Have this information ready for faster service:
- • Your Humana member ID number
- • Your date of birth
- • Your Medicare number (if applicable)
- • Details about your question or claim
Online Options
Frequently Asked Questions
What are Humana's customer service hours?
Humana Medicare customer service is available 8 AM to 8 PM local time, 7 days a week. During the Annual Enrollment Period (October 15 – December 7), extended hours may be available.
How do I check my Humana claim status?
Call 1-800-457-4708 or log into MyHumana.com to view your claims online. You can see pending, processed, and paid claims.
How do I get a replacement Humana ID card?
Call customer service at 1-800-457-4708 or log into MyHumana to print a temporary card or request a new one by mail.