Anthem Medicare Customer Service Number
Call Anthem Medicare Now
1-855-738-6649
TTY: 711
Hours: 8 AM – 8 PM local time, 7 days a week
October 1 – March 31 | Weekdays April–September
All Anthem Medicare Phone Numbers
Medicare Advantage Plans
1-855-738-6649
General plan questions
Part D Prescription Plans
1-855-738-6649
Drug coverage support
IngenioRx Pharmacy
1-833-271-1713
Mail order prescriptions
Sales & Enrollment
1-844-810-6204
New member enrollment
Anthem Medicare Availability
Anthem Medicare plans are available in these states:
CaliforniaColoradoConnecticutGeorgiaIndianaKentuckyMaineMissouriNevadaNew HampshireNew YorkOhioVirginiaWisconsin
What Anthem Can Help With
- ✓ Claims status and billing questions
- ✓ Find in-network doctors and hospitals
- ✓ Prescription drug coverage and costs
- ✓ Prior authorization requests
- ✓ Benefits explanations
- ✓ ID card replacement
- ✓ File a grievance or appeal
Before You Call
Have this information ready:
- • Your Anthem member ID number
- • Your date of birth
- • Your Medicare number
- • Details about your question
Online Options
Frequently Asked Questions
Is Anthem the same as Blue Cross Blue Shield?
Anthem is a Blue Cross Blue Shield affiliate in many states. The company operates as Anthem Blue Cross (CA) or Anthem Blue Cross Blue Shield in other states.
What pharmacy does Anthem Medicare use?
Anthem uses IngenioRx for pharmacy benefits. For mail-order prescriptions, call 1-833-271-1713.
How do I check my Anthem claim status?
Log into Anthem.com or call 1-855-738-6649 to check the status of your claims.