SCAN Health Plan Medicare Login
Access your SCAN Health Plan Medicare Advantage account to view benefits, find providers, check your drug coverage, and manage your plan online.
SCAN Health Plan Member Login
Go directly to the official SCAN Health Plan member portal.
Go to SCAN Member LoginOfficial SCAN Health Plan website · Secure login
How to log into SCAN Health Plan Medicare
- 1
Go to the SCAN member portal
Visit members.scanhealthplan.com and click 'Sign in.' First-time users select 'Sign up' to create an account.
- 2
Register or enter your credentials
Create your account with your SCAN member ID, or enter your username and password if you already have one.
- 3
Complete multi-factor verification
SCAN uses multi-factor authentication — confirm the code sent to your phone or email to keep your account secure.
- 4
Access your account
View your benefits, find network providers, check your pharmacy and drug coverage, and read your plan materials.
What you can do in your SCAN Health Plan account
- View your plan benefits and coverage
- Find in-network doctors and pharmacies
- Access plan materials and documents
- Check your prescription drug coverage
- Send secure messages to Member Services
- View your digital member ID card
SCAN Health Plan customer service
1-800-559-3500
SCAN Member Services (TTY 711)
8 AM – 8 PM · 7 days a week (Oct 1–Mar 31) · Mon–Fri (Apr 1–Sep 30)
Trouble logging in?
- Forgot your password? Use the password-reset link on the sign-in page.
- First time? Select "Sign up" and have your SCAN member ID card ready.
- Not receiving your verification code? Check that your phone number and email are current, and look in your spam folder.
- Clear your browser cache or try a different browser.
Frequently asked questions
How do I create a SCAN online member account?
Go to members.scanhealthplan.com and select 'Sign up.' You'll need your SCAN member ID from your insurance card to register.
Does SCAN use multi-factor authentication?
Yes. The SCAN online member account uses multi-factor authentication, so you’ll confirm a code sent to your phone or email when you sign in to keep your information safe.
How do I contact SCAN Member Services?
Call 1-800-559-3500 (TTY 711), 8 AM–8 PM. From October 1 through March 31 they’re available 7 days a week; from April 1 through September 30, Monday through Friday. You can also send a secure message from your online member account.
Can I message SCAN securely online?
Yes. Use the secure messaging option in your SCAN online member account to safely send messages that contain healthcare or personal information.