Kaiser Permanente Medicare Customer Service
Kaiser Medicare Support
Kaiser operates regionally — find your specific number below or on your member ID card
All Kaiser Medicare phone numbers
Kaiser California
1-800-443-0815
Northern & Southern California
Kaiser Colorado
1-800-476-2167
Colorado region
Kaiser Georgia
1-888-865-5813
Georgia region
Kaiser Hawaii
1-800-805-2739
Hawaii region
Kaiser Mid-Atlantic
1-800-777-7902
DC, MD, VA
Kaiser Northwest
1-800-813-2000
Oregon, SW Washington
Kaiser Washington
1-888-901-4636
Washington state
Medicare Sales
1-800-443-0815
New member enrollment
What Kaiser can help with
- Schedule appointments online or by phone
- Prescription refills and pharmacy questions
- Claims and billing questions
- Benefits and coverage details
- Lab results and medical records
- ID card replacement
- Nurse advice line (24/7)
Kaiser's Integrated Care Model
Kaiser Permanente combines insurance with care delivery — your doctors, hospitals, and pharmacy are all part of Kaiser. This integrated model means one number often handles multiple needs.
Before you call, have ready:
- Your Kaiser member ID (medical record number)
- Your date of birth
- Your Medicare number
- Details about your question
Online options
Frequently asked questions
Where is Kaiser available?
Kaiser Permanente offers Medicare plans in: California, Colorado, Georgia, Hawaii, Maryland, Virginia, Washington D.C., Oregon, and Washington state.
Can I use any pharmacy with Kaiser?
Kaiser has its own pharmacies. Prescriptions are usually filled at Kaiser pharmacies, though some plans allow limited out-of-network pharmacy use for emergencies.
How do I get Kaiser Medicare if I'm new?
Call 1-800-443-0815 (California) or your regional sales number to learn about available plans and enroll. You can also visit kp.org/medicare.