Blue Cross Blue Shield Medicare Customer Service
Blue Cross Blue Shield Medicare Support
Blue Cross Blue Shield operates regionally — find your specific number on your member ID card or select your state below
All Blue Cross Blue Shield Medicare phone numbers
Anthem BCBS
1-855-738-6649
CA, CO, CT, GA, IN, KY, ME, MO, NV, NH, NY, OH, VA, WI
Blue Cross NC
1-888-310-9850
North Carolina
BCBS of Texas
1-877-774-8592
Texas
BCBS of Florida
1-800-926-6565
Florida (Florida Blue)
BCBS of Michigan
1-800-450-3680
Michigan
BCBS of Illinois
1-800-892-2803
Illinois
Highmark BCBS
1-800-451-1527
PA, DE, WV
Independence BCBS
1-800-275-2583
Philadelphia area
What Blue Cross Blue Shield can help with
- Claims status and billing questions
- Find in-network doctors and hospitals
- Prescription drug coverage and costs
- Prior authorization requests
- Benefits and coverage explanations
- ID card replacement
- Appeals and grievances
Find Your Number
The best way to find your exact BCBS Medicare customer service number is to look on the back of your member ID card. Each regional BCBS company has its own support line.
Before you call, have ready:
- Your BCBS member ID number
- Your date of birth
- Your Medicare number
- Details about your question
Online options
Frequently asked questions
Why isn't there one BCBS phone number?
Blue Cross Blue Shield is an association of 34 independent, locally-operated companies. Each regional BCBS company has its own customer service team and phone number.
How do I find my BCBS Medicare number?
Look on the back of your member ID card — the customer service number is printed there. You can also visit your regional BCBS website.
Is Anthem the same as Blue Cross?
Anthem is a Blue Cross Blue Shield affiliate operating in 14 states. If you have an Anthem plan, call 1-855-738-6649.